Honest question, because I know multiple people who are not looking to jump ship since they already have the Plex Pass.

  • DigDoug@lemmy.world
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    7 days ago

    I say the following as a current Jellyfin user who stopped using Plex for privacy reasons: Plex making it easy to share your library outside of your LAN is an absolutely gigantic point in its favour. I don’t understand why so many Jellyfin people seem unable or unwilling to understand or acknowledge this.

  • zuch0698o@lemmy.world
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    9 days ago

    Ease of use for my users across multiple platforms with minimal tech knowledge on their end. I’m sharing my library with ranges from 12yo to 70. I need it to “just work” and it does that perfectly.

    • marighost@piefed.social
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      9 days ago

      Same here. Plex just works for my folks with 0 tech literacy. I may try Jellyfin in the future, but I have a few friends that primarily access Plex via Playstation 4/5, and I know there’s no support there yet.

    • akilou@sh.itjust.works
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      9 days ago

      Couldn’t upvote this harder. Tried Jellyfin for 5 mins and was super confused why I couldn’t find sharing options. After googling and reading about reverse proxies and buying domains and shit I said fuck it and uninstalled

      • Rijunox@lemmy.world
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        8 days ago

        Totally understandable, however basic tailscale version is free and you can just have that installed on all of the connected devices as a “reverse proxy”. You then use the ip adress from the server or main computer with the files and connect to its tailscale provided ip adress after turning it on and as long as you have port 8096 open on the server computer (http:/with your adress here:8096) you can connect to the server through the jellyfin app on the device you’ve installed it on.

        • SavinDWhales@lemmy.world
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          7 days ago

          Yeah, I think you lost them after the first paragraph. 😉

          I am tinkering constantly with my home setup, but I am lacking the time to set up everything to my liking.

          So I am using neither Plex or Jellyfin, I am using Kodi and have a Webdav share available for when I am away on holiday. 😬😁

          But then I am only sharing with my closest family in my home network. Somehow it seems everyone is providing a streaming service for half the neighborhood and the remote family (or possibly a polycule with the drama associated, IIRC).

        • Rijunox@lemmy.world
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          8 days ago

          I found that the most simplicity way of doing it if you want remote acess otherwise you can connect locally without tailscale

      • Reaper948@lemmy.world
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        8 days ago

        I never fully understood this argument as you would have to do that anyways with plex unless you’re using their proxy which would just artificially rate limit all of your users. But I do realize that jellyfin doesn’t have an email invite system in place which really is my biggest issue

        • akilou@sh.itjust.works
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          8 days ago

          What’s the “that” that you’d have to do anyway with Plex? I had to do nothing of the sort. I asky friends and family to make a Plex account and ask what email address they used. Then I give that email access to my library

    • kiol@discuss.onlineOP
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      9 days ago

      Did you try Jellyfin? I’ve had success with Jellyfin once I’ve been the one setting up the TV app, etc. It did just work, because users found it very simple in comparison to Plex. If anything, they like how Plex shows more things beyond the collection.

      • Technoguyfication@sh.itjust.works
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        9 days ago

        I’ve been the one setting up the TV app, etc.

        That is exactly the issue. I can’t personally set up the app for all my users. Most of them are not in my household.

        • kiol@discuss.onlineOP
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          9 days ago

          Me either, but I don’t expect them to setup any sort of app themself (including Plex).

          • Khanzarate@lemmy.world
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            9 days ago

            That’s his point though, he does expect them to be able to set up themselves, and apparently Plex is good for that.

            • kiol@discuss.onlineOP
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              9 days ago

              Yes, in my case I personally had to setup both clients (Plex and Jellyfin) for the family members myself.

              • kieron115@startrek.website
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                8 days ago

                The extent of the setup for Plex is to log in with your email and password, pick which shared libraries you want to be pinned to your home screen, and then browse. My parents in their 70s were able to figure it out and all I had to do from my end was grant them access to the libraries I wanted to share with a simple check box.

        • gdbjr@lemmy.world
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          9 days ago

          Thanks do letting me know about this. I tried it and it does look good. Sadly for me at least it does perform well. Moves slow between options and libraries. And the Live TV Guide isn’t working at all. That could be a me issue, but the slowness is unacceptable. Once I have more time I will play it more and probably reach out to the Dev.

      • keyez@lemmy.world
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        9 days ago

        I use both at home, mostly plex though and I have about a dozen people who watch remotely and keeping the remote access private and secure I’m not putting jellyfin behind a public reverse proxy. Not feasible to setup wire guard for a dozen people across 4 states and troubleshooting those tunnels when Plex does all that for me. Plus Plex allows them to manage and reset their password without my intervention

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      8 days ago

      I’ve never understood this stance. You do you, but if I’m offering to host stuff for friends or family for free, they can at least learn to operate that thing on their end.

      Edited to add, wow I did not expect this to be such a hot take. Fuck me I guess lol.

        • MaggiWuerze@feddit.org
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          9 days ago

          Surely you haven’t exposed your Jellyfin to the open net, since even the devs admit that that is a terrible idea

          • favoredponcho@lemmy.zip
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            9 days ago

            My Jellyfin is exposed to the open net and it’s completely fine, but users don’t need to know any technical details about that. They just need to know how to login.

            • MaggiWuerze@feddit.org
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              9 days ago

              Theres a reason everyone uses a VPN to allow remote streaming for their Jellyfin. The things as open as a barns door, so you should not just open it to the public. Like I said, even the devs say not to do that, its just not secure enough

                • luluberlue@lemmy.blahaj.zone
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                  7 days ago

                  According to your own link that you totally read : “Note that opening a port gives full access to that port to the next higher Network. Opening a port directly to the Internet is therefore insecure and not recommended.” and “forwarding its Ports directly to the internet (not recommended!)”

      • kiol@discuss.onlineOP
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        9 days ago

        It seems to depend on how you are granting access and have configured the server… if they have to setup VPN access in order to access Jellyfin, as opposed to logging into plex website.

        • iamthetot@piefed.ca
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          9 days ago

          No, that doesn’t change anything about what I said really.

          To me, if I’m hosting something for my friends and family, they can put in the effort to learn how to use it. Period. Whether that’s as simple as logging in through a browser, installing an app, or using a VPN. They can learn, or they can pay for Netflix (as an example, since we’re discussing a media server originally).

          • BakedCatboy@lemmy.ml
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            8 days ago

            In my experience getting dozens of people on to my server, plenty will happily choose to pay for Netflix. I want people to choose my server over paid streaming, so I offer both Plex and Jellyfin, and to date not a single person has stuck with Jellyfin, and several have gotten my invite email, took a look at the FAQ on how to request media, and continued using paid streaming.

            • iamthetot@piefed.ca
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              8 days ago

              I’d want them to as well, but I’d also expect them to put in the bare minimum effort considering I’m taking over server admin duties and costs.

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    9 days ago

    Lifetime subscriber when it was like $75 bux

    Setup and runs on my NAS (unRAID) Uses a small GPU to transcode as needed Shared only with non technical family members

    Has worked as is for YEARS.

    So, the question is, am I looking for something to replace a working free (prepaid) solution I have? That answer is nope.

      • Dozzi92@lemmy.world
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        9 days ago

        Yeah, my mom uses it. My mom. I have to remove search bars from her chrome like it’s 2005.

    • valar@lemmy.ca
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      9 days ago

      This is my POV. It already works perfectly, is prepaid, and is accessible to my nontechnical users. Switching would be a major pain for a worse experience.

      Also, Plexamp.

      Someday in the future no doubt Plex will enshittify for lifetime users such that it will justify a change, but that hasn’t happened.

      • MarauderIIC@lemmy.zip
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        9 days ago

        +1 to all of this. I paid for it when it was $90 lifetime, before either Jellyfin was popular before I heard of it, who knows. It works fine. No reason to put extra effort into replacing something that I have no problems or qualms with.

  • CallMeAl (like Alan)@piefed.world
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    9 days ago

    WhatI’ve noticed is that people who prioritize privacy and just want to watch their downloads on their tv usually use jellyfin and people who prioritize ux slickness and want to run an IPTV service for their friends and family usually use plex.

    • teawrecks@sopuli.xyz
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      7 days ago

      It’s not a matter of privacy vs UX. I actually think Plex has ruined their UX. But if you have friends and family, some are tech-illiterate, some have their own media servers, and you all want to share with each other quickly and easily, Plex is the only viable option. Same if it’s just you, but you travel a lot, and want to watch something from your home server without lugging around a device that has access to your VPN and a screen/hdmi-out.

      Jellyfin is really only viable if it’s just you on your own network.

  • TedZanzibar@feddit.uk
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    8 days ago

    I tried Jellyfin once about a year ago and it was… OK I guess? Certainly nowhere near as polished as the rabid fan base would have me believe, and there was something in my library that it flat out refused to play.

    If I didn’t already have a lifetime Plex Pass, and it was just me hosting my own media for a user count of one, then sure, I’d use it. But none of those things are true. I need something that “just works” and Plex fits that bill.

    Like most people here, I bought a lifetime pass when it was $75 and it’s paid for itself over and over again in the time since. I honestly think I’ve had more than $750 worth of value from my purchase. Sure they’ve made some odd decisions recently, but until they start actively taking away functionality or rescind existing lifetime subs then I will continue to use it.

    Meanwhile, not to belittle you personally, but the fact that every thread that mentions Plex in any way, good or bad, is guaranteed to be dominated by people circle-jerking over their beloved Jellyfin has put me completely off the project, to the point that I’ve had to add the word to my blocklist. Obviously that’s not working too well or I wouldn’t have seen this post!

  • gdbjr@lemmy.world
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    9 days ago

    The client apps on Apple TV are just not good. I have tried swiftfin which is slow and I find it not very visually appealing. There there is infuse which does look better, but is missing features and requires a subscription for full functionality. If there is a app I’m missing I would be happy to try it.

    I keep Jellyfin up to date and check in or it from time to time. Even have watchstate so my watched history stays updated. Hoping one day there will be a good Apple TV app and I could fully switch.

    • violentfart@lemmy.world
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      9 days ago

      Same boat on Swiftfin and Infuse.

      There’s one I recently found called Moonfin that does many things well. It’s my current go-to until official apps catch up.

      • thehatfox@lemmy.world
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        9 days ago

        I hadn’t heard of Moonfin before, it looks promising as an Apple TV client. Any pitfalls with it?

        • violentfart@lemmy.world
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          I use it on my tablet and it direct plays all of my (limited) media, and also handles and organizes downloads to the device with reencoding options. Playback is more reliable and efficient compared to Swiftfin. UI seems modeled after existing streaming services.

          They also have a plugin that “updates” your existing Jellyfin install so the features show up on the official client, but uses code injection which I didn’t like and so did not partake. The sense I get is that they push for features and implementation while official Jellyfin development takes a much more conservative approach. I hope they can work together some day.

    • kiol@discuss.onlineOP
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      Absolutely, my other friends are doing the same. They keep their state synced between services and keep checking in on the AppleTV client improvements for Swiftfin.

  • GasMaskedLunatic@lemmy.dbzer0.com
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    9 days ago

    Lifetime Pass holder here. Used to run Jellyfin alongside Plex. Had crashing issues and had to shut Jellyfin down for quite a bit. Came back after a while and started Jellyfin from scratch. None of my users ever chose Jellyfin over Plex.

    • The UI is slower (at least on Windows), clunkier, and uglier. Hopefully this gets fixed in the upcoming big update they have planned for the desktop client. Their Roku app is actually on par with Plex’s though.
    • The admin dashboard is confusing and in my opinion awful.
    • Downloaded content is not viewable within the app on Android. This is the complaint I’ve heard the most from my user who made a significant effort to switch. Ironically, after the New Experience update this became less of an issue since Plex ruined downloads.
    • Plexamp’s UI, radios, and sonic similarity feature were, last I checked, unmatched by a long-shot. I use my music library heavily. If I make the switch fully away from Plex, I’ll probably opt for something more specialized like Navidrome.
    • Manually setting the edition of a movie is so much easier on Plex, and for someone who likes to have multiple editions, it’s less confusing for the user to see each edition individually labelled in the library than selecting the movie and being expected to know which file name they should pick. Not every file is named to Jellyfin’s standards because that would make them harder to add to my torrent client, and some don’t have their editions in the file name at all and I just have them hand-labelled in Plex based on run time.
    • I’m still trying to setup my DVR in Jellyfin and can’t get it to work. Plex works fine, Jellyfin just won’t. It’s a moot point at the moment, but once I do get it to work, unless things have changed over the years, the channel guide is a whole other set of challenges.

    I’m willing to deal with this personally simply because Plex creates just as much, if not more of a headache for me as an administrator and the bloat is ridiculous, but not a single one of my users has switched, and I don’t blame them. They don’t have to deal with the administrative difficulties, so there’s no benefit to them except being able to download files to their system instead of just in the app, which none of them care about. If nobody is going to use it, my focus ends up being on Plex anyway. I have been pushing Jellyfin for a year and a half. None of my friends or family want to use it unless Plex borks something, and even then they want Plex back.

    Jellyfin just isn’t on par with Plex, no matter how much I wish it was. It’s death by a thousand cuts on both the user and administrative ends. It would be one thing if I were a free user or actively paying for Plex, but as a Lifetime Pass holder, I just can’t justify it yet.

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    Problem is access outside your home for family and friends.

    There are serious security gaps that make it a non starter to expose to the internet.

    I’ve been using Jellyfin ever since they forked out of Emby, and honestly, it’s the biggest complaint that I have. It is incredibly difficult to make it available to friends and family who are on various devices, networks, so on and so forth.

    Whereas Plex “just works.”

  • ryan_@piefed.social
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    9 days ago

    I’m not switching at this time because I already bought a lifetime pass about 7 years ago. If ANY of my functionality gets changed by Plex then I’ll be switching

    • frongt@lemmy.zip
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      9 days ago

      They already changed the authentication system a few years ago. Everything goes through their server now. You can’t self-host it.

        • pm me your puppies@anarchist.nexus
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          They can’t because they’re just plain wrong. I’ve been self-hosting Plex (lifetime pass) for years so idk what they’re on about

      • Dozzi92@lemmy.world
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        9 days ago

        I don’t know what this means and maybe I’m just not techy enough, but all my shit is on my PC, and if my PC is turned off it doesn’t work. Are you saying it goes through their servers? I’m just curious why it matters.

  • fartographer@lemmy.world
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    9 days ago

    I absolutely love jellyfin and frequently take advantage of its features. But the client absolutely suck butt. When I can hardly get my mom to remember which app on her TV lets her watch what, I can’t also have her fucking around with play buttons that don’t do what they say, a “continue watching” list that’s often haunted by episodes that have been marked as watched, or inscrutable menu icons mashed into the top-right corner of a media browser.

    And don’t get me started on getting people logged in on the client.

  • blitzen@lemmy.ca
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    9 days ago

    Agree with most of the other comments here, but number one for me is PlexAmp.

  • cmeu@lemmy.world
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    8 days ago

    I like Plex.

    When I bought my Plex lifetime pass I saw it as an investment. So far, it’s paid off handsomely.

    I’m still getting great experiences, able to access it from anywhere in the world, on basically any device, seamlessly and simply.

    I get it that the jellyfin community is really excited about their thing - I just am not.

    I’ve run jellyfin, it was kind of cool I guess, but there was nothing compelling about it. So I uninstalled it. What is jellyfin’s “must have” feature, anyway?

    I wouldn’t go out and build a new car when I’m perfectly happy with my 10-year old sedan. If you’re expecting me to go through that just because the new ones cost more than I spent years ago, you’re insane. I wouldn’t go and re paint my house just because the old company now charges new customers more for their paint.

    I paid for it, it works well. There’s no reason (except all the FUD I keep seeing on lemmy,) to even think about dismantling and recreating it with something new.

    Keep building your dream tool Jellyfin people - Godspeed, but your community should target acquiring net-new users instead of trying to scare and poach happy users away from what they already have.

  • the_artic_one@piefed.social
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    9 days ago

    I got started with jellyfin and never used Plex but there’s a bunch of rough edges:

    • No apps on several smart tv/streaming stick stores, Vizio has an app for plex but not jellyfin so I would need to buy a new streaming device. Yes smart tvs spy on you but the alternatives people recommend either spy on you just as much or are expensive (Nvidia shield) and most of them still require side loading so it’s a major obstacle for sharing with anyone else.
    • Casting from the mobile app won’t play at full resolution, you can get around this by using VLC as your player and casting from that but that causes it to frequently lose watch progress. Also stopping casting or playing the next episode doesn’t work properly with VLC and you need to rapidly mash “back” to get into the jellyfin app again and queue up a new episode.
    • The current release of Jellyfin desktop won’t play audio for iptv streams, this is fixed in the dev branch but I have yet to find a build without other critical bugs so I’ll likely need to wait for the next release which currently has no target date.
    • The browser version has spotty controller support that stops working constantly. When it does work it lacks any way to access context menus to mark shows as watched etc. If you’re using a flatpak browser to run it on steam deck or whatever, you’ll have codec and passthrough issues (Chrome is the only flatpak with decent codec support).
    • Others have mentioned the security issues which you can bypass by putting authentik or something in front of it but then you can only share with people using browser.
      • prenatal_confusion@feddit.org
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        9 days ago

        Same problem regarding security because if you leave it up to jellyfin to do auth you are betting on the wrong horse. With pangolin auth in front of it you have the same problem as before. Clients can’t handle the additional auth.

        Or am I misunderstanding the concept of tunnels wrong? I am using pangolin as a reverse proxy with nice VPN management included. How do you the tail scale style “connect this client to this network that has the jellyfin server on it” thingy?

        • dustyData@lemmy.world
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          9 days ago

          You have a VPS that relays the pangolin tunnel and a reverse proxy serving the tunnel through a cloudfare + fail2ban protected domain. It should be really cheap since the vps only really runs for the initial auth and connection, and once in a while to update the tunnel IPs. You just give people a domain and a credential for the client.

          It sounds complicated but isn’t really. I did it once but then returned to plain tailscale since I don’t really share my server with many people.

          • prenatal_confusion@feddit.org
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            9 days ago

            I am aware how it works but have trouble to set my pangolin up just Like the tail scale app to create this kind of network instead of just serving the content as a vps via an URL

          • foggenbooty@lemmy.world
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            9 days ago

            I’m still not seeing how this solves the issue. You either use Cloudflare or your reverse proxy as the auth, which is secure but then people can only use your Jellyfin server through a web browser, or you publish actual Jellyfin and use its auth, but now you rely on its poor security.

            Are you saying you integrate fail to ban with Jellyfin’s auth? If so that’s alright, but won’t stop anyone from using an exploit, just brute force attacks. I’m still also not sure why the VPS is required at all.

      • Ibuthyr@lemmy.wtf
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        9 days ago

        Cloudflare doesn’t allow streaming large quantities of data through their tunnels. At least it’s against their ToS.

        • dustyData@lemmy.world
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          When setup with tunnels, cloudflare doesn’t see any media traffic. Cloudflare only needs to serve the auth and handshakes. The actual traffic is IP to IP, TLS encrypted if you setup a domain correctly. Or just use something like tailscale that sets up the certificates and domains for you.

  • emmy67@lemmy.world
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    8 days ago

    This is all a fascinating thread because everyone says Plex “just works”

    I started using jellyfin about 6 months ago. I don’t really know anything about plex use. However, jellyfin worked out of the box for me. Set up with a docker container and have never had any problems with it.

    Its never failed to load media, or loaded duplicates or any of the other random things others have mentioned here.

    For the most part it feels like people in the thread have just used Plex for a long time and had their first impression of jellyfin years ago and probably haven’t checked it out since.

    Which, fair play to them, life gets busy and setting up and migrating a media library is something that takes at least a couple hours which could be spent doing anything else.

    If people are new, I’m sure they won’t even bother with Plex and their ridiculously high fees. I cannot see Plex maintaining their userbase at this rate.

    With them unable to maintain their userbase, I give it a year before they cancel lifetime passes and 2 years or so before it’s completely enshitified and unusable.